Data Delete Kaise Karein — Kekthal

1. Agents ke liye — Account aur Data Delete

Apna Kekthal account aur saara data delete karwane ke liye email karein:

• Apne registered email se likhein: [email protected]
• Subject: Data deletion request
• Mail mein likhein: naam, registered mobile number, shop / business ka naam.
• Email nahi? Registered number se WhatsApp karein: +91 78082 68770
• Delete se pehle apna data export chahiye? Request mein likh dein.

2. Customers ke liye

Aapka data aapke agent ne Kekthal mein save kiya hai? Delete karwane ke do tareeke:

• Apne agent ko WhatsApp pe message karein aur apne records delete karne ko kahein.
• Ya seedhe Kekthal ko email karein: [email protected] — apna naam, mobile number aur agent / shop ka naam likhein. Hum agent ke saath milkar delete karwayenge.

3. Kya Delete Hoga

• Agent ka account profile
• Customer records
• Upload kiye documents aur OCR data
• Tickets, reminders aur quotes
• Kekthal mein stored chat data

4. Kya Reh Sakta Hai

• Billing / invoice records — Indian law (GST / tax) ke liye rakhna zaroori.
• Meta / WhatsApp ke andar ka data — woh Kekthal ke control mein nahi. Customer ke phone pe WhatsApp chat waisi hi rahegi.

5. Kitna Time Lagega

• Request milne ke kuch dinon mein hum reply karenge.
• 30 din ke andar poora delete.
• Delete hone pe aapko confirmation bhejenge.

6. Request Kahan Bhejein

• Email: [email protected]
• Subject: Data deletion request
• WhatsApp: +91 78082 68770
• Ya contact form

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